Richcroft Clinical Services
Enhancing Support Through Richcroft’s New Clinical Services
In the summer of 2024, the idea of offering in-house clinical services was born when CEO Kevin Drumheller and Jen Fritsch, a renowned Clinical Therapist in the community, discussed the potential for immediate clinical support services to begin at Richcroft. By November 1, 2024, Richcroft was officially licensed to provide Behavior Support Services!
The primary focus of our Clinical Services is on supporting both the individual and their team through a comprehensive approach. This includes conducting Functional Behavior Assessments, developing tailored behavior plans, providing initial and ongoing staff training, modeling, and consultation, and making data-driven decisions. A key aspect is fostering socially appropriate behaviors, such as improved communication of needs and wants, as well as implementing effective coping skills.
Our overarching goal is to provide high-quality clinical services that help individuals express their needs and desires while building upon their strengths and developing new skills to live fulfilling lives. Through these initiatives, Richcroft continues to evolve and enhance the quality of support we offer, helping individuals thrive in environments that promote their independence and well-being.
Jen Fritsch brings over 35 years of experience in the field as the inaugural Director of Clinical Services at Richcroft. A Board-Certified Behavior Analyst (BCBA), Jen has dedicated her career to enhancing the lives of individuals with intellectual disabilities. She began as a direct support professional at Georgetown University after earning her B.A. in Psychology from Washington College. Jen further developed her career at Chimes, Inc. as a behavior analyst and quality assurance director, all while completing her M.A. in Community Counseling from Towson University. She later founded her own business offering counseling, training, and behavior consultations in the Baltimore area. For the past 18 years, she served as Director of Clinical Services at Aspire Living and Learning in Maryland. Jen is excited to join Richcroft and contribute to building its clinical services department while supporting individuals in living their best lives.
For more infomation, contact Jen Fritsch, Director of Clinical Services, jenf@richcroft.org
